Refund Policy

Thank you for shopping at DARI. We strive to provide you with high-quality products and excellent customer service. In the event that you are not entirely satisfied with your purchase, we offer a refund policy to ensure your complete satisfaction.

Eligibility for Refunds:
We accept refunds for all products purchased from DARI, except for perfumes. All other products are eligible for a refund if they meet the following conditions:

1. The product must be returned within 7 days from the date of delivery.

2. The product must be unused, in its original packaging, and in the same condition as when it was received.

3. The product must be accompanied by the original proof of purchase, such as the order confirmation or receipt.

Refund Process:
If you wish to request a refund, please follow these steps:

1. Contact our customer support team within 7 days of receiving your order. You can reach us through  [email address]. Please provide your order number and a detailed explanation of the reason for the refund request.

2. Our customer support team will review your request and guide you through the return process. You may be required to provide additional information or photographs to support your refund claim.

3. Once your refund request is approved, you will receive further instructions on how to return the product. Please ensure that the item is securely packaged to prevent any damage during transit.

4. After we receive the returned product and verify its condition, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase. Please note that the refund amount may exclude any shipping fees or applicable restocking fees, if applicable.

Non-Refundable Items:
Please note that perfumes are non-refundable due to hygiene reasons. We are unable to accept returns or provide refunds for perfume purchases. All other product categories are eligible for refunds as per the conditions mentioned above.

Damaged or Defective Products:
In the unfortunate event that you receive a damaged or defective product, please contact our customer support team immediately. We will work with you to resolve the issue and provide a suitable solution, which may include a refund, replacement, or store credit.

Contact Us:
If you have any questions or need further assistance regarding our refund policy, please don't hesitate to contact our customer support team. We are here to help and ensure that your shopping experience with DARI is satisfactory.

Thank you for choosing DARI as your online shopping destination. We appreciate your trust in our products and services.

Sincerely,
The DARI Team